Role Summary
The Business Analyst will be a key member of a Change Delivery Team working primarily with US Rokstone MGAs. They will be responsible for business analysis activities to deliver complex projects in a fast-paced, entrepreneurial environment. The role will be primarily focussed on onboarding new lines of business into the Group, assisting to get them up and running and design and implementation of tech solutions into our cutting-edge proprietary tech platform.
You will be required to work with cross-functional business units, analysing and defining business requirements for processes, technology and business change. This role will include driving the implementation of business change within the respective division.
Role Responsibilities
Work with underwriters to understand products being brought to market.
Work with stakeholders across the business to gather and document business requirements and design Target Operating Models.
Conduct requirements gathering through workshops, interviews and job shadowing.
Analyse existing business processes and identify opportunities for improvement.
Develop business cases and project plans that outline project scope, objectives, and timelines.
Work with technical teams to design and implement solutions that meet business needs.
Produce project artifacts, including business requirements documents, solution design documents, technical specifications, project and implementation plans.
Create process maps, flowcharts, and other documentation to support process improvement initiatives.
Capture and management of business requirements in ADO for projects delivered in Agile methodology.
Engage in discussions and capture business requirements/ technical specs / process maps / in depth data flows based on interaction with the business users.
Drive change across the Group and support the business units to deliver a range of business change projects so that business benefits are realised.
Exception reporting (Running various reports, highlighting areas of missing data and following up with the business to resolve the exception).
Design, execute and manage testing phases, including writing testing strategies / testing scripts / UAT procedures / conducting system testing.
Project Administration (Attending project status meetings, taking notes and actions).
Work with the business units to ensure seamless transition of projects to BAU.
Undertake any other reasonable team duties.
Role Requirements
Insurance qualifications e.g. CII (Desirable).
Project qualifications e.g. Prince 2, SAFE Agile,
Should have at least 5+ years’ experience of working within a relevant role.
Experience of full project life-cycle.
Experience of Process Reengineering and System implementation.
Experience of Stakeholder and Vendor Management.
Expert in nuances of US insurance products, Admitted and E&S insurance.
Skills & Abilities
Outcome focused.
Self-motivated & Enthusiastic.
Team worker with the ability to work on own initiative.
Professional approach to relationships.
Excellent communication skills, both written and verbal are required (at all levels within the organisation).
